I am paying for 150 mbps but only getting 26.1 mbps
I'm paying for 150 mbps but only getting 26.1 mbps. Due to COVID 19 and school closures I have to do Medical School classes online. I constantly get disconnected, or my internet freezes up. COX customer service always gives you the "I'll reboot" it. So after 3 weeks I finally get Tier 2 support. The Tier 2 Tech says there is node interference, packet loss, and signal degradation from outside but COX have not fixed it. I am stuck with COX because the company that owns my apartment complex is Collier Companies who signed an exclusive contract with COX that provides the only internet and cable where I live. What else can I do to have COX fix their issues.