Forum Discussion

cockney's avatar
cockney
New Contributor
7 years ago

I am not getting all of my emails.

I am not getting all of my emails. I get about 10-20 per day but I use to get 40-50 per day. I do not have spam filtering on and I have no senders blocked. I know this because every month I get an email receipt but have not received it this month, also other emails I know I am not receiving. I think they are being blocked or deleted on the server. How do I get this corrected?

  • ChrisL's avatar
    ChrisL
    Former Moderator
    7 years ago
    @Cockney

    I'd suggest checking the message rules section in webmail and see if any rules are setup to route emails to different folders. If so, I'd try removing those and see if the items in question appears. -Chris
    • cockney's avatar
      cockney
      New Contributor
      7 years ago

      there are no message rules setup. What next?