Forum Discussion

The_shirt's avatar
The_shirt
New Contributor
4 months ago

Humming noise in Technicolor fiber router

I’m on my 2nd Technicolor gateway, and it’s making the same annoying humming noise as the previous. Does Cox have another option for fiber routers that won’t slowly drive me insane, because I absolutely cannot stand listening to that all day. 

2 Replies

  • Hi. I can understand how frustrating it is to hear noise from your gateway all the time. You can certainly take the gateway into the local Cox retail store and see if there is another alternative for you. Also, you can make sure that the one you leave with doesn't make any noise. Thanks, Lisa, Cox Support Forums Moderator

    • The_shirt's avatar
      The_shirt
      New Contributor

      The Cox store said that my only option was to upgrade to a higher level of service for a different router. I’m not interested in paying more for service I don’t need - just want a router that doesn’t make me crazy!