Forum Discussion
- LadybirdNew Contributor II
How can I permanently remove email going directly into spam folder BACK to my inbox when they are received. Simply clicking on the 👍to say NOT SPAM does not work
- LatitiaSModeratorHello Poinsettia,
I am sorry to learn of your spam troubles. Are the senders' email addresses saved in your address book?
Latitia S.
Cox Support Forum Moderator- PoinsettiaNew Contributor
yes
- BruceHonored Contributor III
Are all the Gmail different threads (different Subject lines) or the same email from different senders? As you know, words can trigger filtering, such as "50% Off," so that could be the reason.
- PoinsettiaNew Contributor
thank you so much for your reply. the gmails are from different people with totally different subject
- PoinsettiaNew Contributor
I may onetime marked one gmail as spam.
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