How to increase spam filtering?
I don't see in Cox email settings how to increase spam filter. Does anyone know how to access the spam filter to change?
Forum Discussion
Hi Shortie. We do not have a way to increase the spam filtering. If you would to create a filter to catch additional spam, you can go into your email settings by selecting the gear in the top right-hand corner of the page, select settings, select Inbox on the right side under Basic Settings and select filter rules. You can also select each message you want and press the spam button at the top that looks like a zero with a line thru it. By selecting each message and sending it to spam will help our spam filters learn your habits so that it can effectively minimize the amount of spam you receive. Thanks, Lisa - Cox Support Forums Moderator
I've been sending emails to spam, but now I get a message that says "Total number of spam filter list entry reached maximum value 200". Is there a way to increase this?
The amount of spam I get each day is INSANE!!!
This happened about two weeks ago. I deleted everything in my Spam folder. But, now the message is back.
- Hi Cwhitaker89, is that message referring to the number of Filter Rules you have created? To verify, go to your Webmail Inbox. Click on the gear icon (Settings) and then click Settings. Click on the arrow to the left of the Inbox folder, and then click on Filter Rules. Count the number of Mail Filter Rules listed on this page. How many are there? -Becky, Cox Support Forums Moderator
