Forum Discussion

jack__corey's avatar
jack__corey
New Contributor
4 years ago

How to fix outdoor cameras

My new gateway modem is 5GHz and all my outdoor cameras  are 2.4GHz.  How do I fix?

4 Replies

  • @Jack Corey, You should be able to attach your 2.4G cameras to your 2.4G network since most gateways are dual band. -Allan, Cox Support Forums Moderator.
    • jack__corey's avatar
      jack__corey
      New Contributor

      It's dual band but the app on my phone keeps getting the 5GHz and wont let me load them.  It wont recognize the cameras. Can I turn off 5 GHz until they get loaded or would I have to set up all new passwords.

      • BenS1's avatar
        BenS1
        Former Moderator
        @Jack Corey,

        As long as you do not have Wifi Pods, I would suggest downloading the Cox Panoramic Wifi App in order to optimize your two networks (i.e. giving them different names). The link provided here should assist you: www.cox.com/.../cox-panoramic-wifi-app-features.html .

        Ben S.
        Cox Support Forums Moderator
  • bearone2's avatar
    bearone2
    Contributor III

    you need to have researched what camera requirements were before buying a 5ghz  modem.