Forum Discussion

MSinger's avatar
MSinger
New Contributor
7 years ago

How long before past due balance cancels account?

Hello! I have a past due balance with Cox. My service was interrupted August 3 for a balance due July 14. Due to unfortunate circumstances, I'm unable to pay for another 2 weeks. I'm wondering how ...
Cancelled
interrupted
late payment
Past due
MaryF's avatar
MaryF
Former Moderator
7 years ago
Hello MSinger,

The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

MaryF
Cox Support Forums Moderator