Forum Discussion

lpx1233's avatar
lpx1233
New Contributor
5 years ago

How can I get a new public IP address for the paranomic gateway in my home?

Hi, I am a cox user in South California. Currently I am having issue with my cox network that it seems like the public IP of our gateway is blocked by Chinese firewall and I cannot visit some website...
Ip Address
lpx1233's avatar
lpx1233
New Contributor
5 years ago

I see. But unplugging for 48 hours is really a long time... Are there any quicker means to change the IPv4 address? I saw in some previous threads people were suggested to have someone in Cox to "de-provision" and "re-provision" their account to make their IP address switch to and from a "172" one. Is that feasible now?

LisaH's avatar
LisaH
Moderator
5 years ago
Hi Lpx1233. I apologize that we have no way to change an IP address. - Lisa, Cox Support Forums Moderator.