Forum Discussion

lpx1233's avatar
lpx1233
New Contributor
5 years ago

How can I get a new public IP address for the paranomic gateway in my home?

Hi, I am a cox user in South California. Currently I am having issue with my cox network that it seems like the public IP of our gateway is blocked by Chinese firewall and I cannot visit some website...
Ip Address
KevinM2's avatar
KevinM2
Former Moderator
Hello, our IP Addresses are DHCP (Dynamic), meaning, they theoretically change every 24 hours. however, no new IPv4 addresses are being assigned to service providers, as the world is currently running out of them. If you leave the modem unplugged for up to 48 hours, this may generate a new IP Address. However, there is no guarantee. Here's some additional information regarding our IPv4 and IPv6 addresses:

www.cox.com/.../ip-version-6.html

-Kevin M. Cox Support Forum Moderator
Capokid's avatar
Capokid
New Contributor II
5 years ago

Hey kevin, i have been waiting for a reply to my support request since yesterday, and i have tried to contact cox but Sullivan put me on hold for an hour and then hung up on me. Could i please get some help?