Forum Discussion

JeffinLouisiana's avatar
4 years ago

Hour wait?

Why is there up to an hour wait for Cox phone support?    Is support short staffed, or overwhelmed by hurricane Laura?  4 months ago I could get a tech in 5 min.
  • JeffinLouisiana's avatar
    4 years ago

    We had another plant issue in the area which was cleared in under two hours.   Nice job.