Hot spot
They took my money and didn't get me a pass... Not even the supervisor helped me
Forum Discussion
Hello. I can certainly understand your frustration with this concern. For Hot Spot support, you will want to send a text with PREPAIDWIFI to 36009. Alternatively, you can access our online chat support at cox.com
Chat support doesn't help at all
Hello, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally due to the connection issues you have expressed. We can definitely assist you with this. Please reach us on (X) formally known as Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance. We are always happy to help.
