Forum Discussion

Msaolguin10's avatar
Msaolguin10
New Contributor
3 months ago

Hot spot

They took my money and didn't get me a pass... Not even the supervisor helped me 
Allan's avatar
Allan
Moderator
3 months ago

Hello. I can certainly understand your frustration with this concern. For Hot Spot support, you will want to send a text with PREPAIDWIFI to 36009. Alternatively, you can access our online chat support at cox.com

  • 24976381's avatar
    24976381
    New Contributor
    3 months ago

    Chat support doesn't help at all