High packet loss every time it rains. No fix so far

Question

I'm to the point I'm ready to go to AT&amp;T and downgrading to 50 down and 3 up just to get internet that actually works.&nbsp; I'm paying 190$ a month for internet that doesn't work.&nbsp; I've been with Cox for the 10 years I've been in my house.&nbsp; I never had any issues.&nbsp; Then August 2019 happened.&nbsp; We had 100 mph winds come through.&nbsp; Ever since I get 35-50% or more of packet loss every time the wind blows or it rains.&nbsp; I have tech after tech after tech out to look at my equipment.&nbsp; The last tech that came out said "everything is fine" well yes while he was here everything was working fine.&nbsp; Unfortunately the techs cancel or I can't seem to get a tech out here when the issue is actually happening.&nbsp; Right now I'm sitting at 35% packet loss.&nbsp; My logs in my modem look like this.&nbsp;

22:11:48Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:12:08Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:12:11Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:12:41Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:13:31Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:13:33Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:14:03Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:14:56Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:15:29Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:15:53Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:16:23Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:17:25Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:17:46Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:17:50Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:18:20Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:19:22Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:19:28Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:19:58Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:20:56Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:21:22Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:21:26Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:21:56Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:23:25Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:23:25Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Ranging Request Retries exhausted;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:23:25Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:24:09Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:24:20Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:24:50Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:25:05Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:25:09Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:25:39Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;&nbsp;&nbsp;
22:26:05Thu Nov 21 2019
&nbsp;
Critical (3)
&nbsp;
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;

&nbsp;Channel
Lock Status
Modulation
Channel ID
Freq. (MHz)
Pwr (dBmV)
SNR (dB)
Corrected
Uncorrected

&nbsp;&nbsp;&nbsp;1
Locked
QAM256
33
357.0
6.3
41.4
27
0

&nbsp;&nbsp;&nbsp;2
Locked
QAM256
1
783.0
5.2
41.4
3686
2881

&nbsp;&nbsp;&nbsp;3
Locked
QAM256
2
789.0
5.4
41.4
13
0

&nbsp;&nbsp;&nbsp;4
Locked
QAM256
3
795.0
5.3
41.3
28
0

&nbsp;&nbsp;&nbsp;5
Locked
QAM256
4
801.0
5.3
41.4
8
0

&nbsp;&nbsp;&nbsp;6
Locked
QAM256
9
831.0
4.9
41.3
29
0

&nbsp;&nbsp;&nbsp;7
Locked
QAM256
10
837.0
4.9
41.3
9
0

&nbsp;&nbsp;&nbsp;8
Locked
QAM256
11
843.0
4.8
41.3
2
0

&nbsp;&nbsp;&nbsp;9
Locked
QAM256
12
849.0
4.6
41.2
21
0

&nbsp;&nbsp;&nbsp;10
Locked
QAM256
17
879.0
4.2
41.0
15
0

&nbsp;&nbsp;&nbsp;11
Locked
QAM256
18
885.0
3.5
40.6
7
0

&nbsp;&nbsp;&nbsp;12
Locked
QAM256
19
891.0
3.6
40.7
18
0

&nbsp;&nbsp;&nbsp;13
Locked
QAM256
20
897.0
3.4
40.7
26
0

&nbsp;&nbsp;&nbsp;14
Locked
QAM256
21
903.0
3.7
40.7
7
0

&nbsp;&nbsp;&nbsp;15
Locked
QAM256
22
909.0
3.8
40.7
24
0

&nbsp;&nbsp;&nbsp;16
Locked
QAM256
25
927.0
3.6
40.7
3
0

&nbsp;&nbsp;&nbsp;17
Locked
QAM256
26
933.0
4.0
40.7
3
0

&nbsp;&nbsp;&nbsp;18
Locked
QAM256
27
939.0
3.5
40.5
3
0

&nbsp;&nbsp;&nbsp;19
Locked
QAM256
28
945.0
3.2
40.3
26
0

&nbsp;&nbsp;&nbsp;20
Locked
QAM256
29
951.0
3.2
40.4
25
0

&nbsp;&nbsp;&nbsp;21
Locked
QAM256
30
957.0
2.9
40.3
3
0

&nbsp;&nbsp;&nbsp;22
Locked
QAM256
34
363.0
6.2
41.8
35
0

&nbsp;&nbsp;&nbsp;23
Locked
QAM256
35
369.0
6.3
41.8
28
0

&nbsp;&nbsp;&nbsp;24
Locked
QAM256
36
375.0
6.0
41.8
32
0

&nbsp;&nbsp;&nbsp;25
Locked
QAM256
37
381.0
6.1
41.7
11
0

&nbsp;&nbsp;&nbsp;26
Locked
QAM256
38
387.0
5.8
41.5
45
63

&nbsp;&nbsp;&nbsp;27
Locked
QAM256
41
405.0
5.4
41.4
33
56

&nbsp;&nbsp;&nbsp;28
Locked
QAM256
42
411.0
5.3
41.5
51
52

&nbsp;&nbsp;&nbsp;29
Locked
QAM256
43
417.0
5.0
41.5
53
68

&nbsp;&nbsp;&nbsp;30
Locked
QAM256
44
423.0
5.1
41.5
57
60

&nbsp;&nbsp;&nbsp;31
Locked
QAM256
45
429.0
5.0
41.5
21
0

&nbsp;&nbsp;&nbsp;32
Locked
QAM256
46
435.0
4.8
41.5
29
0

&nbsp;&nbsp;&nbsp;33
Locked
OFDM PLC
159
300.0
9.2
17.1
192105189
0

&nbsp;&nbsp;&nbsp;Upstream Bonded Channels

&nbsp;
&nbsp;&nbsp;

&nbsp;&nbsp;&nbsp;Channel
Lock Status
Channel Type
Channel ID
Symb. Rate (Ksym/sec)
Freq. (MHz)
Pwr (dBmV)

&nbsp;&nbsp;&nbsp;1
Not Locked
SC-QAM
1
5120
19.3
38.8

&nbsp;&nbsp;&nbsp;2
Locked
SC-QAM
2
5120
25.8
38.3

&nbsp;&nbsp;&nbsp;3
Locked
SC-QAM
3
5120
32.2
38.8

&nbsp;&nbsp;&nbsp;4
Locked
SC-QAM
4
5120
38.6
40.0

Is there anyone out there that works for Cox that can assist me.&nbsp; I am the head of IT at work.&nbsp; If I hear one more technician tell me it's because I don't have a Cox branded modem/router or ask me "how many devices I have connected and if they are wired or wireless"&nbsp; I'm going to lose my *** mind.&nbsp; Last Chance.&nbsp; I will not be paying another bill from Cox unless this is fixed.&nbsp;&nbsp;

allan · Answer

Hello. The modem is reporting a lot of t3 errors and about 4% packet loss at this time. I recommend having a tech come out to take a look. Please send us an email with your full name, address, and a link to this thread so we can help get this issue resolved for you. -Allan, Cox Support Forums Moderator.

bigd5783 · Answer

This would be the 5th tech to come out.&nbsp; The past 4 have told me they could not find any issues and everything "is perfectly fine" and yet the next time it rains my packet drop rate skyrockets to 35-50%.&nbsp; Currently it is fluctuating between 3 and 33%.&nbsp; It sounds like there is a connection that is getting shorted somewhere in the line causing all the issues but it has been happening since the last week in August 2019.&nbsp; How has this not been fixed?&nbsp; I will send an email and request support AGAIN but honestly it has gotten to the point I have lost all faith in Cox technicians.&nbsp; What email should I send the request to?&nbsp;

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22:11:48 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:12:08 Thu Nov 21 2019		Critical (3)		Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:12:11 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:12:41 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:13:31 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:13:33 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:14:03 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:14:56 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:15:29 Thu Nov 21 2019		Critical (3)		Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:15:53 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:16:23 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:17:25 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:17:46 Thu Nov 21 2019		Critical (3)		Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:17:50 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:18:20 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:19:22 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:19:28 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:19:58 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:20:56 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:21:22 Thu Nov 21 2019		Critical (3)		Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:21:26 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:21:56 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:23:25 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:23:25 Thu Nov 21 2019		Critical (3)		Ranging Request Retries exhausted;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:23:25 Thu Nov 21 2019		Critical (3)		16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:24:09 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:24:20 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:24:50 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:25:05 Thu Nov 21 2019		Critical (3)		Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:25:09 Thu Nov 21 2019		Critical (3)		Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:25:39 Thu Nov 21 2019		Critical (3)		Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;
	22:26:05 Thu Nov 21 2019		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4e:b8:de;CMTS-MAC=00:b6:70:99:58:f0;CM-QOS=1.1;CM-VER=3.1;