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Yongchuan's avatar
New Contributor
4 years ago

high latency and high Jitter


i have very high latency and jitter over day and night. when i play game online, it is even slower and much more laggy than my cellphone's hotspot.

Used Traceroute from the router, it shows below. 

Status: Complete !
1: 116,394,2
2: 229,130,11
3: 33,47,9
4: 193,81,42
5: 175,305,48
6: *
7: 237,44,243

i have asked COX Technician to my home and he is not able to fix the issue.