Forum Discussion

Robby11111's avatar
New Contributor

Has anyone else experienced the lack of service without notification of the internet interruption?

I tried to get on the internet tonight, but I couldn't get access to some of my internet content.


3 Replies

  • Been like this for months now. Every week there are days with no internet for hours just like today i come home and still no connection. Been resetting modem and nothing. Really want to cancel Cox. 

    • Allan's avatar
      @Mongoosevsgt, Sounds like we may need to take a closer look into your loss of service. Please send us an email with your full name, address, and a brief description of this issue to -Allan, Cox Support Forums Moderator.
  • @Robbyt11111, I recommend checking our cox app whenever you lose service to see if there is any outage notifications. If not, then we may need to take a closer look to see what is going on. You can find more information about the app here: -Allan, Cox Support Forums Moderator.