mmccrack
6 years agoNew Contributor
HACKED
My email has been hacked. Someone changed my password and set up forwarding to send my email to them ongoing. The support agent was able remove the forwarding and reset my password,but I am now una...
Seriously, did you even read the first & second paragraph. Sounds like you work for Cox.
Does not matter what changes are being made. The system bans the use of email address's already in the system account. Security wise it should only send private account information to confirmed email address's listed in the account.
Being told to by support and actually sending private account information to an email address NOT listed on the account. Is a serous privacy security issue.
What part did you not understand. Cox is clearly in over their heads.