Forum Discussion

Bigboy1234's avatar
Bigboy1234
New Contributor
6 years ago

Guest Wifi Network Removed - Really Cox no options to fix this?

I recently discovered that Cox deleted the guest network from all customers that have Panoramic Wifi without notifying anyone. Thanks Cox. After several calls with techs I finally talked to one that ...
Cox
guest wifi network
guestwifinetworkdeleted
pleasehelpcox
MEL53's avatar
MEL53
New Contributor
8 months ago

I recently upgraded (or so I thought) to the Cox CGM4331 modem/router.  To say my experience with the setup was a disaster is a gross understatement.  Nothing worked at first; phone, printer, TV and other devices.  after numerous phone calls and two trips to the local Cox store, I have most things connected and working, thanks to Youtube mostly.  The one thing that I don't have is the ability to set up a guest network.  Is it still the case that Cox does not allow this capability? 

Thanks!!

AllisonL's avatar
AllisonL
Moderator
8 months ago

Hi, MEL53. Yes, the panoramic wifi modem comes with two networks. You can use the second network as a guest network. You will need to download our Cox wifi app to get started. How to Use the Cox Panoramic WiFi App