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skohon25's avatar
skohon25
New Contributor III
5 years ago

Gigablast Extremely Low Upload Speed + Great Download Speed

Hello, For the past week we have experienced a lot of issues with our service.  I am a video game streamer and we also stream all of our TV content. For the past year, we had zero issues and I neve...
skohon25's avatar
skohon25
New Contributor III

Latest event log.  T3 Time-Outs every second it seems like.  I believe I am in need of a tech at this point as there appears to be some sort of signal/node issue.

Latest Event Log:  https://ibb.co/dp27nzQ

BenS1's avatar
BenS1
Former Moderator
5 years ago
Hi @Skohon25,

I would agree, that you probably need to get a technician out at this point. We can set one up for you if you email us at cox.help@cox.com with your full name and address.

Ben S.
Cox Support Forums Moderator
  • skohon25's avatar
    skohon25
    New Contributor III
    5 years ago

    A technician is coming today. I will report back.