You are being scammed. Its that simple. The COX moderators literally cut & paste the same nonsense always falling back on NetForecast & never taking any responsibility for their actions. I want to push a class action suit, I dont care about losing my crappy, over priced cable. Look at the forums. Once a guy makes a complaint its shut down. No explanations from customers that say "Data usage issue solved". You SEE IT people like me that understand how much 1 TB actually is & we know its BS.Its called a monopoly. Dont EVER trust some copy & paste moderator, TRUST you're instincts, the facts online, & others who have faced the same issue. Dont you think that any software engineer, IT technician, or any geek knows what data usage means? BTW the NetForecast is a company COX hired, & their results are not that great.