Forum Discussion

Billymarkley97's avatar
Billymarkley97
New Contributor II
5 years ago

Gateway login fault

I'm trying to login to my gateway, all info points to the standard admin/password combo to get in but it keeps telling me wrong password, i've reset twice now and it''s still telling me wrong passwor...
gateway login page
  • Billymarkley97's avatar
    Billymarkley97
    5 years ago

    cox issued arris panoramic wifi modem/router. I just resolved it, hit the physical reset button on the back.

Bruce's avatar
Bruce
Honored Contributor III

Are the credentials on a sticker?

Billymarkley97's avatar
Billymarkley97
New Contributor II
5 years ago

yes, they say admin/password. tried that about 10 times now

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    What device are you referring to?

    • Billymarkley97's avatar
      Billymarkley97
      New Contributor II
      5 years ago

      cox issued arris panoramic wifi modem/router. I just resolved it, hit the physical reset button on the back.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        5 years ago

        Yup.  Press and hold for 4 seconds to reboot and 10 seconds to reset to factory defaults.  Something like that.