Frequent Internet Dropping
For about 2 months now I have been having connection issues with our internet (wired connection and wi-fi), and in the last couple weeks it would just drop at least 3-5 days in a week, at least 1-2 times on a day when it happens. All lights from modem and router are on as if it's working normally (no lights indicating any errors). I have tried connecting the modem directly to different 2 computers using 2 different cables and still no internet. I have also talked to tech support a few times when this happened and they can't see any issues on their side and they can see that my router is working fine. So right now the only fix is to reboot the modem and router either by me or remotely by the tech support. What do you think it is? Is it my modem or router starting to fail? Like I've said earlier there is no error lights from both of these devices and I've also checked if they are overheating or any loose connections which I didn't see. Also, modem and router firmware is up to date.
This is my modem and router model (both are 2-3 years old)
Modem: Netgear CM600-100NAS DOCSIS 3.0
Router: Netgear R8000-100NAS Nighthawk AC3200 Tri-Band
My current internet plan is Cox High Speed Internet Preferred 100mbps. My internet usage includes smart home devices, streaming and gaming.