Forum Discussion
Do you remember how the previous version of the forums had a points system that awarded 2 points for an original post and 1 point for a reply? Maybe this one does something like that with posts count.
Second the motion for expand all. Discussions with a lot of replies can be hard to follow. Finding a new reply shouldn't require that much effort. I probably didn't notice it when I posted the discussion of proposed changes when this version first began to be used, or I would have included it. I wonder how many of those requests were ever implemented. Proposed Revisions to Forums Platform | Cox Community
- WiderMouthOpen5 days agoEsteemed Contributor
Was that back when you could downvote posts? One part of me misses that features because it lets you downvote trolls without actually talking to them and escalating the situation. I think moderators were tired of getting downvoted though, so removed the feature. However it also caused people to go around and downvote everything someone posts just because they don't like each other.
As for the "expand all" option, it's not just about making the forum easier to read, but the "Show more" link sometimes doesn't work. I have seen cases where I can see there was a new post, and even click on someone's profile to see what/when they posted, but if I go into the post and click ALL the "show more" options, the new post will be missing.
As for your previous suggestions, I think the picture posting bug was the only issue fixed. Cox doesn't manage this forum though. They go through a 3rd party, who based on my experiences are really bad in responding to issues. Remember when like 90% of my posts were deleted and moderators said they escalated it, but never a response, even after years of asking. Either that group is incompetent, or Cox's system of escalating to them is bad.
If I had to put a fine point on when Cox's support went to crap, I would have to say it was 3-4 years ago when management changed and that management went around causing trouble for every employee that helps people outside the standard support position. Odog on DSLReports.com is one example but I saw others on Reddit and other forums. This was years after they dropped official support from DSLR but was fine with those that had been approved to post as employees and accept private customer info like MAC addresses.
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