Hello tinaangie2019,
Thank you for being a valued Cox family member. I work from home, so I know how important it is to have reliable internet service. I am sorry to hear that you are experiencing any outages in your area. Please feel free to reach out to us through Twitter, CoxHelp, or Facebook. You may also call us on our toll-free number: 1-800-234-3993 or email us at cox.help@cox.com We also have our Live Online Chat Team: https://www.cox.com/residential/contactus.html
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Mike
Cox Support Forums Moderator