I'm seeing my bandwidth consistently slowed in the evenings, like clockwork, with the same amount of devices on my network, and typical activity. The download speed for my gaming systems is cut in half. During the day, they show fine. In the evening, as if on a schedule, their download speeds are cut by 50% or more. I'm paying for a premium package, and expect consistent service.
I'm getting packetloss at 9pm everynight, it is node oversaturation, cox's nodes are not capable of having 800 people on one node, they told me that they have plans to split the node to ease congestion, i don't know how true it is.
Thanks for the reply. Did they give an ETA on when they would do something like that? And what area is that in reference too. I myself live the Roanoke area.
it's called prime time for a reason!!
Yeah, and I don't get a discount when it doesn't work. Ewwwwww
We have Cox gigabit. My speeds go from 800+Mb to under 50mb EVERY NIGHT at 8pm like clockwork. Have contacted Cox multiple time with the same runaround each time. Crew came out and replaced the line from the street with no improvement. Speeds go back to near normal after midnight. I'm beyond pissed at this point as I'm paying for a premium service and I cannot even stream video without constant buffering.after 8pm.
How many days in a row do I need to contact them and get the same answer? The chat techs have no clue whats going on.
Thank you for the reply. I will try to contact via email.
Wow....tried emailing....a fat lotta good that did. I'm complaining about an issue centering around timing, in the evenings...very clearly. They get my email first thing in the morning...and then what do they do? They proceed to test my connection.....at 9:30 AM in the morning, and tell me it's fine. My complaint says my connection is fine all day. It only goes to ** from 8:00 PM - 11:30 PM (estimated) every evening. This is not an issue in my house. This is an issue on Cox's network.
