Forum Discussion

HDTV_Guy's avatar
HDTV_Guy
Contributor
5 years ago

Erratic cable modem power levels

My Arris SB6183 status page is showing very erratic levels during the day and every 24hr. As you can imagine, speed test (wired and wireless) are inconsistent. I'm also seeing the same fluctuation in...
  • HDTV_Guy's avatar
    HDTV_Guy
    5 years ago

    Yikes...signals are getting worse over the past 24hours. 

HDTV_Guy's avatar
HDTV_Guy
Contributor
5 years ago

Yikes...signals are getting worse over the past 24hours. 

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    I'm honestly uncertain what could be causing this issue. From my end, it looks like noise. Our best course of action would be to send out another service technician to investigate this further. -Kevin M. Cox Support Forum Moderator
    • HDTV_Guy's avatar
      HDTV_Guy
      Contributor
      5 years ago

      Tech scheduled for Thursday. Maybe the last tech missed something. He did remove all the filters and place 1 at the house entry point.

      Another point...usually I was seeing good signals for about 6-8 hours then go bad. Now after the tech visit, I seeing constantly bad signals...I haven't seen any good signals since his visa last week. To me, that tells me something internal to my house??