Equipment scam!
I am beyond livid to have gone on my credit today to see that I have a collection from equipment that was returned. In 2019 I moved and. A technician installed Cox paneramic WiFi. It never worked. I ...
Forum Discussion
Hello @Shayh26,
I'm so sorry that you have had to deal with this ongoing issue. This is not the customer service that we like to hear about. I'm here to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. I look forward to hearing from you so that we can resolve this once and for all.
Crystal S.
Cox Support Forum Moderator
I'm so sorry that you have had to deal with this ongoing issue. This is not the customer service that we like to hear about. I'm here to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. I look forward to hearing from you so that we can resolve this once and for all.
Crystal S.
Cox Support Forum Moderator
