Forum Discussion

Long_Timer's avatar
Long_Timer
New Contributor
7 years ago

Email Access

Why do I have to login then go to Internet Tools now to access my email? I used to be able to do that at login. It is on any computer I have.

Thank you

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Long Timer, try accessing your Webmail from myemail.cox.net or email.cox.net. Signing in should take you directly to your Inbox. -Becky, Cox Support Forums Moderator
    • Long_Timer's avatar
      Long_Timer
      New Contributor
      7 years ago

      Sure I can do that. It had always been I could log in on the Cox main page and then click on the mail envelope icon and access my mail. Why not now?

      • ReneeG's avatar
        ReneeG
        Former Moderator
        7 years ago

        Long Timer,

        I was able to sign in and access my inbox by clicking on the mail envelope. What do you see on the page upon log-in? Have you tried clearing your cache/cookies to see if that helps?

        Renee
        Cox Support Forums Moderator