Forum Discussion
jb2019
6 years agoNew Contributor III
Any fix or update to your daily issue? Looking for advice on my similar issue: forums.cox.com/.../daily-intermittent-connection-loss---louisiana
- JonathanJ6 years agoFormer Moderator@Jb2019
Also seeing timeouts on the modem please unplug the power cord for 2 minutes unscrew both ends of the coax connection and check conductors (copper pin) to make sure they're not bent. Once connected back we can check the signal levels again.
Jonathan J
Cox Moderator
- jb20196 years agoNew Contributor III
- Hi, Coax cable not bent. Even tried removing the linking coax from the outside service box to the modem, and just connected the service cable directly to modem. Same issue. Issues seem to be outside infrastructure or cox service related issues. Today i randomly lost connect 3 times. Yesterday 4 times. I Emailed for more personalized support.
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