Been doing this for over a month (probably closer to half a year I’ve been complaining) and I’ve yet to seen resolution to this. They’ve sent a tech out and escalated my issue but I’ve yet to see a path to resolution or when they’re going to look at system.
i think the major problem is an internal one with their system. Either bad routing or congestion issues. I’m sure I have bad infrastructure in my neighborhood as well.
It **, I don’t have any other ISPs in my neighborhood that can give me decent speeds otherwise I would have jumped ship a while back.