czincone112
10 months agoNew Contributor
Disappointed!
Can’t believe I called cox twice today and was told to unplug and reboot and eventually told that appt needs to be scheduled and we will not have internet or tv until a cox rep comes to our house . I explained to a man with an India accent that nothing has changed and my home is only 4 years old…didn’t want to hear it …so he scheduled an appt . Was speaking to my neighbors shortly after and they are having the same issue. Check the outage area and YES many of us are listed on the outage map. And it states do not turn off or reboot your equipment ….Also explained that I work from home and this is costing me money . I definitely want money back !!! Terrible misconnection within the corporation