Deamage to sewer line
Just over two weeks ago my sewer line backed up into my home. After hiring two different plumbing companies to identify and rectify the problem, including a video camera in the line, it was believed...
Forum Discussion
This is a user helping user forum for technical issues. I don't think anyone here can help you. If you want to contact Cox, email them at cox.help@cox.com but I am not sure they handle things like that. Is that the email you used?
Ok, thank you. Wasn’t sure if Cox had anyone here. No, I have several Cox employee emails I used, but no response. I’ll include the Cox.help email in my next one. Thank you, appreciate the help!.
Wasn’t sure if Cox had anyone here
That email goes to the Social Media Team, who moderate these forums, but only when they see fit. Even if one responded, they would probably only give a copy/paste response asking you to email them. I found the number (678) 645-0000 which according to here goes to the Cox’s Executive Offices. Or if you want to go really crazy, try looking up someone from here on LinkedIn.
I dug around google and also found these. Not sure how accurate or up to date they are, but it's worth a try.
Primary Contact
Suzanne Foy
Executive Director, Customer Care Process Support
Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
suzanne.foy@cox.comSecondary Contact
Scott Wise
Vice President of Customer Care
Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
scott.wise@cox.com
