Data usage is not correct!!
Ok, so for the last 6-8 months I started receiving notices that my data was almost going over our plan. It is just my husband and i now and when we had 6 people living with us, we never went over or received notices. They're is a scam or something happening.
3 months ago, my daughter and 2 children moved in with us and last month we actually went over and I didn't want to pay overage charges, so I increased it to the 500gb. We never went over before, just was always just barely under so i didn't feel unlimited was necessary. I made sure everyone's devices were not on network and guess what, this month again i received a notice that we were at 90% with 2 days left!! WTF!! How can this be? Something is not right. Cox is just trying to get everyone to pay for unlimited. It's not right. It's there a way to check it? To see what we are actually using the data on? I'm so frustrated. How can I compare to see if it is right or not?