Solved
Customer Service Hangs up on me
Cox raised my bill then emailed me a retention offer after I scheduled a disconnect. I can't apply the offer online. The reps on the phone can't apply it. The phone number listed in the email (678-60...
Forum Discussion
If Cox would provide fair prices and better customer service, everyone would sign up. Instead, they rely on deceptive marketing and fake "promotions"
I was in a Cox store the other day and watched them take advantage of a special needs woman. Tried to take over her cell phone service in order to bundle and give her a reasonable cost internet plan. They also tried to charge her $90 for the same plan that I pay $65.
Recommend that you find others to provide your TV and Internet needs. A company that treats you like a customer instead of like you serve them.
