i am now supposedly about 10 days in to my ticket being "worked" in this very subject. i have heard nothing and my experience is still the same. my main concern is the spam (phishing) that keeps streaming thru. lots of it lately is coming from cox.net emails. and yes, that's AFTER the full headers. the phishing email will come to my inbox but the response from abuse@ goes to spam. go figure.
but my weekly email from oprah goes straight to spam. you might consider it such, but i do not. and i've told cox so before.
the thing i love most is when the phishing emails come to my inbox, but when i try to forward them to the entities that they pertain to...i'm not allowed. because...wait for it!...it may contain spam!