Cox's spam filtering **
I've been a Cox customer for 20+ years. I've always known that Cox's spam filtering was **, but it's worse that **, it's horrible.
I've tried hard to protect my email from spammers, but unfortun...
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I have been extremely frustrated with Cox's lack of spam protection the last few months. It is as if they turned off all spam filtering completely or something. Buy some Barracuda filters and be done with it already! If someone at Cox is reading this, please escalate to your boss and then their boss - your customers view your services as a joke.
It is as if they turned off all spam filtering completely
I guess that's what I've been trying to say this whole time. ** that is obviously SPAM is clogging up my inbox and I want it stopped.
If someone at Cox is reading this, please escalate to your boss and then their boss - your customers view your services as a joke.
And that's the other reason why I keep pushing this. I personally feel sorry for Becky. As WiderMouth say's, she's paid just to give lip service and I see no effort on the part of Cox doing anything about resolving this issue. I personally think that the only way they will make the changes is if we as customers move onto other service providers. Unfortunately, there is no other provider in my area.
Daryl
.My blacklist is full isn’t yours.? Now I can’t even find it to edit it. I did a search and ended up here. For the last 25+ years of being a Cox customer spam has reached an all time high as has their cost of service. Rediculous !!!!!!!!!!!
That's another issue; blacklist limitation. It used to be that Cox limited the blacklist to 50 entries. I know they bumped it up, but I'm not sure what the limit is now. I've bumped into that limit in the past, but I've been able to add more in recently, so it must have gotten expanded when they moved to the out sourced provider.
The blacklist is buried in the settings and is a *** to find. Its doesn't matter anyway, because you can no longer edit it. The only changes that you can make is to delete an entry. Which I suppose if you've hit the limitation, perhaps you might want to remove some old entries. However, I wouldn't bother. The email addresses are all spoofed, and what gets added will never block any inbound emails.
I used to dissect the email header, find the real email address and enter either it or the domain that it was sent from, but is getting impossible to figure out anymore and since you can't manually add in an entry, it doesn't matter.
Daryl
