Cox Webmail marks non-SPAM emails as SPAM
Cox Webmail continues to mark emails as SPAM, even when they aren't SPAM, but they let ones that are SPAM through. I have marked them as non-SPAM, but cox continues to send them to the SPAM folder. I...
Forum Discussion
They sent an email from a local funeral home to my spam folder. The email was a reminder of someone's first anniversary of their death date. I couldn't even click the links to see the notice on the site because now all my "spam" emails are encrypted with lines thru links. I can't click on anything. I have settings on No Spam Filtering which "should" send all emails to my inbox but it doesn't. True- no rhyme or reason.
vlkinva, i think they do that because they really think it's spam and the links might be dangerous. but from your spam folder you can click the email, then click the "thumbs up" button & it automatically send notice to thisisnotspam (allegedly) and after a refresh it will show in your inbox. i hate that i now have to do that several times a day when i only used to have to check once a week, but it allows you to deal with the email.
I have clicked the "thumb up" on spam emails but if the person replies back it still goes to spam so I give up on that. The lines thru the links just started I guess in last 2 weeks. None of the spam emails had them before. I also click on the button Show Images (I think that's what it says). Lines are still there. If they send the email to spam then let me decide if I want to click the links. I just don't understand why all this is happening. A well known and I assume knowledgeable company like Cox shouldn't have these problems. I have yahoo emails too and don't have any of these problems there.
clicking the thumb up moves it to the inbox and I think the lines disappear? This is also new to me in the last couple of weeks. Something else done with no explanation.
