Forum Discussion

taur's avatar
taur
New Contributor
6 years ago

Cox throttling speeds to gaming servers? I think so.

So I've just had it with Cox and their seemingly dishonest practice of blaming everything on the customer...  I just got the 300mbps service in Las Vegas, and suspiciously get 500% increases in ping ...
gaming
las vegas
latency
Throttling
tracert
Vegassun1's avatar
Vegassun1
New Contributor

Same here. These issues started around September for me and i've been getting only an upload speed of 2 or 3. Sometimes it's even below 1! I'll see how stable Centurylink's services are... and more than likely will be terminating my contract will Cox. Im paying $250 a month for crappy service. 

KevinM2's avatar
KevinM2
Former Moderator
6 years ago
@Vegassun1, I am detecting signal issues with your modem, and this may be the reason you're experiencing slow upload speeds. Can you please make sure all cables are tightly secured and free of damage? For additional support, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator