I've been having severe up and down speed issues in the Las Vegas area for 2 months now. Went over 17 days of Oct. with little to no upload speed what-so-ever. Spent about 15 hours on the phone with various depts and tech personnel, all of which told me my intermittent issues were my fault/my equipment. Their techs come out, tell me its not my fault/my equipment, but no explanation. Was told for 2 weeks there was no work being done to affect my internet speeds in my area; came here, made a post and was told IMMEDIATELY there was network infrastructure and staging work that was causing outages.
As you state, this is either pure apathy, carelessness or just a complete failure of Cox communicating internally. Cox can be sure I'll be posting and encouraging ALL of my neighbors who are having issues as well to complain directly to the FTC regarding Cox's practices in this area. Not like it'll do anything.... I just want my service properly restored and supplied..
Same here. These issues started around September for me and i've been getting only an upload speed of 2 or 3. Sometimes it's even below 1! I'll see how stable Centurylink's services are... and more than likely will be terminating my contract will Cox. Im paying $250 a month for crappy service.
I have came to the conclusion that the cox speed test server is broken, just look at this.
COX Server
Another Server
COX SPEED TEST TOOL ON COX SERVER
what device is this for??
i get 300+ on pc/hardwired/cat6 + 2 android phones (one 6years old) & the i-phone 6+ shows under 200/wi-fi..
From my observation, they have fixed cox speed test servers.
I agree with Zurq....for me in OCounty, my Upload Cox Speedtest numbers went from 2.5-5 (for over 1mo) back to the 11.1 (that I got for a long time).
What has been strange is that if I go to NewEngland, I get almost the same Upload but of course I see the download drop to about 26 (expected). So why don't I see the same % reduction in the speeds...are they not going over the same lines? In fact, should not my OC have shown a similar speed reduction both ways. I've generally had over 200-220 during this time of Upload reduction...Curious
I'm also told, that if you login to your account and then do the speedtest, that Tracking info is passed to COX....they must have cleaned out some connectors along the way.
Cox has still failed to fix my Insert Image capability....sad, I cannot insert anything in this Reply box.
