Cox router connect to device on 802.11b?
Trying to connect a device to my cox panoramic router but need a 802.11b protocol. Customer service would not help me :-(. Anyone here more friendly and knowledgeable? Is it possible or am out of luc...
Forum Discussion
Hi BlueGirl,
Providing some additional details will help the members of the forum assist you better. What type of device are you trying to add to your home network? Are you getting an error message when you try to add the device?
Thank you,
Mike J.
Cox Support Forums Moderator
Providing some additional details will help the members of the forum assist you better. What type of device are you trying to add to your home network? Are you getting an error message when you try to add the device?
Thank you,
Mike J.
Cox Support Forums Moderator
Hi Michael, thank you for the reply. I can certainly provide more details but I think if the answer to the question, "can the Cox panoramic Wi-Fi router connect on 802.11b?" is "no" then no further explanation (or frustration) would be needed. :-/ The challenge is in the router not in the device.
More details:
I am trying to connect a Fitbit Aria scale (gen 1) that specifically states it requires 802.11b protocol. From what I can determine on the Cox site, the router comes out of the box ready with a and c protocols. So I am trying to determine if it is possible to reconfigure the modem somehow so that it will connect to my device?
Appreciate your feedback. :-)
I read some customers' requests for help and this is an odd device. I recommend researching a solution on the Aria Forum.
Note: The Panoramic supports 802.11ac...not a and c.
Try these procedures:
Thank for the helpful link, but as you can see this just brings me back around to my original problem. The device requires 802.11b. My device connected and worked flawlessly with my old service provider and old router. Since moving to Cox and the panoramic router I have not succeeded in setting it up. All I know is that the router is required to have 802.11b and it seems that it is currently not set up that way. I fully recognize my ignorance (and don't know What any of this is, a, b, or c) but I find it really difficult to believe that Cox would completely eliminate the possibility of a router connecting with an entire class of devices that requires this frequency. Under that assumption, I believe there must be a way to reconfigure the router so that it will connect to my device. Surely there is a technician at Cox who could help me with this, I am absolutely befuddled as to why they refuse. :-\. /rant
Thank you all for the suggestions.
