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jozefaz's avatar
jozefaz
New Contributor
5 years ago

Cox refusing to send a 2nd technician after the first did an incomplete investigation for packet loss and line noise.

Modem = SB8200 Errors in the logs(over and over): 05/10/2020 23:01 84000500 3 "SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=90:65;CMTS-MAC=004;CM-QOS=1.1;CM-VER=3.1;" ...
jozefaz's avatar
jozefaz
New Contributor
5 years ago

Also - im paying for Gigablast and im only getting 1/5th of what i pay for! Here are my results:

PING

10
ms

JITTER

5
ms

DOWNLOAD

214.8
Mbps

UPLOAD

29.8
Mbps