Forum Discussion

JCOX93's avatar
JCOX93
New Contributor
7 years ago

Cox Primary/Parent Email not accessible via Outlook 2016

This problem started today (January 24, 2018).  Cox had a message on its website >> Cox doing maintenance on some email accounts.  I have several cox email accounts.  All of them are working with Out...
MBHajduk's avatar
MBHajduk
New Contributor
7 years ago

I have the same issue.  I got the same error you described.  I changed my password and nothing.  i removed my account and then tried to add it and it will not recognize my password.  I tried both IMAP and POP.  However i can access the cox server via IMAP on my iphone and I can access my email via the web.  This is specific to Outlook 2016? I would appreciate it if COX would acknowledge this and respond.