Forum Discussion

SooryaRavi's avatar
SooryaRavi
New Contributor II
5 years ago

Cox panoramic Gigablast BLOCKING apps. Cannot use Fate/Grand Order, have issues with YouTube, extra emails as well as other gacha games. This is a DEALBREAKER.

Hello. I switched from AT&T to Cox and am deeply regretting it. I even pay more for Cox. I've tried disabling the advanced panoramic security, setting up a DMZ for my affected devices as well as splitting the connection into 2.4 and 5.0 GHz. I called the tech support and they were utterly useless and ACTUALLY ASKED MR TO PAY $10 TO TRY TALKING TO THE "PREMIUM" LINE. AS If I'm going to pay MORE to access what I should already be able to. I've found that if I use a VPN on my phone... No issues at all! I can use gacha game apps just fine, YouTube and email are fine, which clearly means something is wrong on Cox's end. I even told this to the tech support. I WILL be switching back to AT&T if this isn't addressed. 

apps
Fgo
Gacha
  • SooryaRavi's avatar
    SooryaRavi
    New Contributor II
    5 years ago

    I can't even download stuff from Google Drive through my phone with Cox. I could do all of these things with AT&T. 

    • MichaelJ's avatar
      MichaelJ
      Moderator
      5 years ago
      Hi SooryaRavi, can you provide any additional details? What error message are you getting?

      Thank you,

      Mike J.
      Cox Support Forums Moderator
      • SooryaRavi's avatar
        SooryaRavi
        New Contributor II
        5 years ago

        Also the app AI DUNGEON isn't working without a VPN either. I don't know what filter you guys have on my connection but this isn't usable for me.