Forum Discussion
Thanks, Danny.
It was done as many times as I recalled - no lucks at all. I did some more researches - either the Cox Panaromic Gateway (PW8 has 3 Wi-Fi bands - 2.4; 5 and 6Ghz) or iPhone 15 Pro Max (only) causing this unreliable connection. I even check Wi-Fi connection of iPhone 15 Pro Max from the Cox modem/router as 6Ghz.
Anyway, Wi-Fi connection is fine whether downstair or upstair (sometimes it just a matter to power cycle the iPhone or "Forget This Networkk" in order to re-elect it)
I still playing around with this issue; trying isolate other devices as Cox Wi-Fi; turn off "Wi-Fi 6E " from iPhone, etc. I have had chat with Apple Live Chat who recommened me to senior adviser who have not called me yet ???
...more inputs :-)
- ChrisJ22 months agoModerator
Hi, there. I'm so sorry for the issues you're having and I want to help. You should not have to power cycle your phone, or forget the network profile to reconnect. This indicates a wireless issue. I would again suggest repositioning your router as small corrections can go a long way towards correcting wifi-related problems. It is best to make sure that the modem/router/gateway is placed in a central location in your home. Even if this is not always possible, when it comes to streaming, you will want to make sure that you limit the walls and objects that are between your devices and your modem/router/gateway and use a wired connection whenever possible. Also, you will want to ensure the router is elevated off the floor as high as you can manage and away from speakers, TVs cordless phones, etc...After you have repositioned the device, reset it so that it can analyze the wifi and change to a cleaner channel and retest. Let me know if that helps and thank you for your patience.
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