Forum Discussion
Allan
7 years agoModerator
Hello Jcrane722. I am not seeing any outages currently in your immediate area. However, I am not able to reach your modem from our side. What lights do you see flashing on the modem? -Allan Cox Support Forums Moderator.
jcrane722
7 years agoNew Contributor
No lights flashing on the modem. All 5 stay lit and have since the outage. The most recent message from Cox sent to me 4 minutes ago was:
Cox: Our technicians continue to work to resolve the problem in your neighborhood. Currently there is no estimated time for when service will be restored.