cox.net e-mail failure via smtp.west.cox.net
I have not been able to send e-mail via smtp.west.cox.net today. This was working fine until this morning. I'm using Thunderbird as my e-mail client. The configuration has not changed between yesterd...
Forum Discussion
Hi Tajkkkj, Please verify that the server names in the outgoing settings fields do not include east, west or central. On myemail.cox.net, are you able to send and receive emails without any issues? If you are able to send and receive emails on myemail.cox.net without any issues, I'd recommend changing your password on the cox website, http://bit.ly/2KOrZnd. Please also make sure the Cox password matches the incoming and outgoing settings. -Kevin M. Cox Support Forum Moderator
Kevin, thanks for your reply. Back a lifetime ago, Cox recommended specifying west in the SMTP domain for efficiency. I'll remove it so any of the servers can be chosen. That said, this morning the west server is up again, and I was able to send e-mails through it. That tells me that a major SMTP server was down for most of a day. Not a good thing.
Thanks again for your reply.
Tim
- AWESOME Tajkkj!!! Glad you could get the email working again.
Crystal
Cox Support Forum Moderator
