Forum Discussion

taoncale's avatar
New Contributor
6 years ago

Cox fraud

I agree  why is a cox account holder permitted to send blatant spam?

4 Replies

  • MaryF's avatar
    Former Moderator
    Hello Taoncale,

    Please forward the emails to and also to as an attachment.

    Cox Social Media Support Specialist
    • gls135's avatar
      New Contributor

      I received an email from cox:

      Attn; Cox User!!!

      This message is from Cox High Speed Internet. Due to excess abandoned web-mail accounts, we are currently performing maintenance on our Digital Web-mail Server to improve the spam filter services in our web-mail systems for better online services to avoid virus and spam mails. In order to ensure you do not experience service interruption, respond to this email immediately and confirm your account details below;

      Birth date:

      Account owner that refuses to respond after 24 hours of this notification will loose account permanently from our site data base for email violation. Thank you for being a loyal cox email user, we hope you enjoy the newest version of cox mail.

      © 1998-2018 Cox Communications, Inc.

      I forwarded this to It is obviously a hoax.

      • Karen_R's avatar
        Former Moderator
        Hello Gls135,

        Thank you for forwarding this email to our abuse team. They will investigate the email for resolution. Thanks

        Cox Support Forum