Does anyone have detailed transition instructions that actually work? I received a notice to make the transition and followed the instructions on the linked web page.
First, I entered my Cox email address and email password . . . so far, so good, it recognized me correctly as a Cox customer. Next, I was required to enter a Yahoo email password. I tried several, which were all rejected because they resembled the Cox password. Evidently, there are undisclosed Yahoo password rules. After, several more rejected attempts, by luck I found a password Yahoo found acceptable. Finally, I clicked on the "complete the transition" button, and the screen went completely blank.
I returned to the original Yahoo mail login URL, and it would not accept either the new Yahoo email password or old Cox email password. In both cases, I received a "invalid username or password" message with a link to a Yahoo Help site URL. The Yahoo help site directs me to a Cox help site, and the Cox help site directs me back to the Yahoo help site, so both options are a dead end.
It appears my only viable option is to create a new Gmail account with a name similar to the Cox account I attempted to transfer to Yahoo.
For me on my Samsung S22 phone changing server settings to match Yahoo's server settings did not work. What I did that finally did work was to delete the account from the email app on my phone completely and then add a new one, choosing Yahoo service, using my email and new password Yahoo makes you create when you follow the steps in the "transitioned" email from Yahoo. So you have to first set up the account on Yahoo and accept the terms. I had IMAP setup original with Cox email so my emails that were on the Cox server, not Yahoo server showed up. If you have POP you may lose them. No info on that but I certainly would not believe anything Cox tells you.
For Outlook the instructions from madweber seemed to help people. Haven't tried them myself but will tonight.
https://forums.cox.com/discussions/internet/email-switch-to-yahoo-and-outlook/151550/replies/152416
