Forum Discussion

kc73's avatar
New Contributor
2 months ago

Cox email to yahoo email

I recently attempted the conversion of cox mail to yahoo mail. I use Outlook on my laptop and the Mail app on my iphone. After I changed the settings to incoming and outgoing - I opened Outlook and I only had the basic folders and emails (Inbox, drafts, sent....) - all of my created folders were gone. I am able to receive and send from Outlook.

On my iphone I have all my folders but was unable to receive email until I added Yahoo to the account. but I can't send from my Iphone - I get the following error message "Cannot Send Mail" The user name or password "" is incorrect. I can't find where the still exists. Any help would be appreciated.

3 Replies

  • Hi kc73,


    You need to change the settings in Outlook to the Yahoo server settings:

    Incoming Mail (IMAP) Server

    • Server -
    • Port - 993
    • Requires SSL - Yes

    Outgoing Mail (SMTP) Server

    • Server -
    • Port - 465 or 587
    • Requires SSL - Yes
    • Requires authentication - Yes

    Your login info

    • Email address - Your full email address (
    • Password - Generate App Password
    • Requires authentication - Yes

    For additional support about Yahoo email servers, please contact Yahoo Email Support.


    Thank you, 



    Cox Forums Support Moderator

    • kc73's avatar
      New Contributor

      Thank you for your response!! As I pointed out I did change the server settings in outlook and am able to send and receive but I'm missing all my folders. If I look in the Yahoo mail - the folders are there but not listed under INBOX. 

      Normally it would look like this:

         US Open

      But in outlook they don't exist and in yahoo it looks like this:

      Deleted messages
      Inbox/US Open

      Just need a way to download them from the new Yahoo mail to Outlook.

      Any ideas would be appreciated.

      • DannyS's avatar

        Hi kc73, sorry to hear the concerns over the folder layout after your migration.  If still needing assistance to see what can be done to help.  You can always visit or call Yahoo Support at 1-866-562-7250.  They may be able to help with these questions or concerns.