Forum Discussion

bbjj's avatar
bbjj
New Contributor
5 years ago

Cox email set up

I just signed up for cox internet.  How do I get a cox email account? Is this no longer possible?  I want to switch my old centurylink email .  Help

  • KevinM2's avatar
    KevinM2
    Former Moderator
    In recent years, fewer customers have taken advantage of our Cox Email account, so we decided to modify our email service to better serve our customers. At this time, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts. -Kevin M. Cox Support Forum Moderator
    • bearone2's avatar
      bearone2
      Contributor III

      i can understand not allowing existing customers to add a cox account but to not allow new customers, who've chosen cox as their isp & pay for that choice every month to not create a cox email account is cheasy!!

      • Bruce's avatar
        Bruce
        Honored Contributor III

        For existing customers, I wonder the future of our email service?  Soon to be doomed?

  • LisaBee's avatar
    LisaBee
    New Contributor

    Hey BBJJ, you can set yourself up with a  free yahoo, gmail or hotmail account.  If you have an Apple product, you already have an iCloud email account. Happy New Year

  • Bruce's avatar
    Bruce
    Honored Contributor III

    I saw this the other day and didn't quite understand it:

    As of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts.

    For email services, there are concentric spheres of trust for users.  The email address of your ISP is at the center of that trust.

    For example, if I order a bolt from a onetime-use website, I won't use my Cox email to create the onetime account.  I'll use an account from one of my outer spheres:  yahoo, gmail, hotmail.  I'll protect my most trusted account from predictable marketing and spam...about bolts.

    I understand fewer customers are using your email service, but that could be due to either mismanagement or customers reserving your service to essential communications.

    There are privacy costs with "free" services.  Perhaps Cox also invades our email privacy...I don't know...but Cox doesn't need to harvest our data because we're already paying for your Internet services.

    This is a bad idea.