Forum Discussion

bryaninphx's avatar
Valued Contributor
4 years ago

Cox Email rejecting American Express Emails

How do I get Cox to stop rejecting emails from American Express?
I do not have any rules or filters set-up.

Here are the email addresses being rejected:

I had this problem with one of my Cox email accounts a few years ago, so I switched to another Cox email account now the second Cox email account is also rejecting these emails.

I've had the same problem with Capital One and Humana.

Who do I need to reach out to in order to fix this issue?

3 Replies

    • Superbigwaff's avatar
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    • bryaninphx's avatar
      Valued Contributor

      No, these are the legitimate emails from AMEX, regarding Statement Posted, Payment Due, Scheduling a Payment,  Payment Processed, etc.