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bryaninphx's avatar
bryaninphx
Valued Contributor
4 years ago

Cox Email rejecting American Express Emails

How do I get Cox to stop rejecting emails from American Express?
I do not have any rules or filters set-up.

Here are the email addresses being rejected:
DoNotReplyUS@welcome.aexp.com
AmericanExpress@welcome.aexp.com

I had this problem with one of my Cox email accounts a few years ago, so I switched to another Cox email account now the second Cox email account is also rejecting these emails.

I've had the same problem with Capital One and Humana.

Who do I need to reach out to in order to fix this issue?

    • Superbigwaff's avatar
      Superbigwaff
      Contributor
      4 years ago
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o      ______/~/~/~/__           /((
  o  // __            ====__    /_((
 o  //  @))       ))))      ===/__((
    ))           )))))))        __((
    \\     \)     ))))    __===\ _((
     \\_______________====      \_((
                                 \((
    • bryaninphx's avatar
      bryaninphx
      Valued Contributor
      4 years ago

      No, these are the legitimate emails from AMEX, regarding Statement Posted, Payment Due, Scheduling a Payment,  Payment Processed, etc.